Shipping policy

Shipping Policy – Golf By QD LLC

Effective Date: August 8, 2025

At Golf By QD, we strive to process and ship all orders within 3–5 business days of purchase. However, in rare cases—such as carrier delays, customs holds, high order volumes, product launches, holidays, or unforeseen emergencies—shipping may take up to 30 business days.

We appreciate your patience and understanding. If you have any questions about your order, please contact us at hello@golfbyqd.com.

Domestic Shipping (USA)

  • Standard shipping typically takes 3–7 business days after dispatch.

  • Expedited options may be available at checkout.

International Orders & Shipping

International shipping is available by request. If you're interested in placing an international order, please contact us before purchasing so our team can create a special order for you and calculate shipping based on your destination.

  • International shipping rates are calculated individually based on the destination, package size, and order details.

  • Customers are responsible for all applicable import duties, taxes, customs fees, brokerage fees, and any other charges imposed by the destination country or carrier. These charges are not included in the product price or shipping cost paid to Golf By QD LLC.
  • Golf By QD LLC is not responsible for customs processing times, delays, or additional charges once an order has shipped.

  • Customers are responsible for providing a complete and accurate shipping address and any information required for customs clearance.

  • If a package is refused, unclaimed, or returned due to unpaid customs fees or duties, original shipping charges and any customs, return-shipping, or carrier fees incurred will not be refunded.

Tracking Your Order

Once your order ships, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

  • We are not responsible for packages marked as delivered by the carrier but reported missing.

  • If your package is lost in transit, please file a claim directly with the shipping carrier.

  • For damaged items, email hello@golfbyqd.com within 48 hours of delivery with photos.

Thank you for supporting our small business!